Privacy Policy

Customer Service

We communicate with our clients or potential clients via email or telephone in order to provide information or services relating to their account or enquiry. Any contact information will only be used for the purpose of this communication.

Contact Permissions

Users will only be contacted in relation to any on-going communication or project work being or having been undertaken.

Data sharing

We only share contact data with third parties such as contractors for the purpose of their communicating with you to provide information and services relating to your project.

Other than this, we do not pass on or sell any information about our clients to any other business or organisation unless legally obliged to do so by the relevant authorities.

Google analytics

We use Google Analytics to help improve the user experience within our website. This data is collected anonymously and personal identifiable information (PII) is not stored on our servers. For further information, Google Analytics also has a detailed policy on Data privacy and security.

Google Analytics also specifies best practices to avoid sending Personal Identifiable Information (PII) and by following these, we are minimising the risk of our users passing any PII to Google Analytics.

Log Files

Our systems automatically gather some information about visitors, including IP addresses, browser type, language, and the times and dates of webpage visits which is used to administer the site.

Amendments

This privacy policy may be updated occasionally to reflect changes in our business. If changes are made to this policy, details will be posted on this page. If the changes in our privacy policy affect the use of your personal data, we will use our best endeavours to contact you in order to obtain consent to the use.

Amendments
This privacy policy may be updated occasionally to reflect changes in our business. If changes are made to this policy, details will be posted on this page. If the changes in our privacy policy affect the use of your personal data, we will use our best endeavours to contact you in order to obtain consent to the use.

“We were really impressed with the design service offered by Jayne. Jayne was able to take our initial brief and translate this into a stunning contemporary design that really made the most of the small space we had and provided a great backdrop to our new kitchen extension. The combination of hard landscaping and planting have completely transformed the garden. Over several meetings she was able to communicate the concepts and hone the design and even sample materials. She then recommended and then liaised with the landscaper to ensure the implementation went to plan before completing the final planting.”

Mrs Fenner
Marston Moretaine

"I found Jayne to be very friendly and pleasant to work with. The design is lovely - very attractive. I was impressed with Jayne's willingness to adapt to and take account of our cost constraints and likes and dislikes regarding plants. All work was carried out efficiently and pleasantly. Jayne was always ready to discuss and advise about design and plants and has transformed a boring and rather difficult small garden into an interesting area which will only improve as the plants grow and mature."

Mr & Mrs Barwell
Welwyn Garden City

We love our garden now. Our two dogs had pretty much destroyed it and it had become an embarrassment. We never used it, not even just for ourselves. It now has structure and a proper patio area and is always good to look at even in this bleak weather!

This will be our second spring with it and I'm really looking forward to seeing everything grows again and how it will change this year.

Mr & Mrs Crooke
Flitton

Jayne was always totally reliable, whether coming out to look at the garden or providing plans and ideas, and is a very knowledgeable plantswoman.

She had a good understanding of what I wanted to do with the garden, and always listened to my ideas and then made suggestions that were appropriate to the location and aspect.

Mr & Mrs Townsend
Houghton Conquest

Jayne's ideas of how to transform a long straight garden into something more interesting were quite inspirational. By introducing shape and perspective the garden now has structure.

The planting plan she suggested has added interest and constant colour which changes with the season.

Needless to say we are delighted.

Mr & Mrs Collier
Pulloxhill

We were delighted with Jayne's approach to our garden and her understanding of what we were trying to achieve.

Her knowledge of plants and what will actually work is fantastic.

Three years on we are still delighted with our garden.

Mr & Mrs Bryant
Pulloxhill

Jayne has a real passion for gardening and her knowledge of plants is highly impressive. She seems to know exactly which plant will thrive in a particular part of the garden - sunny, shady, soil type and so on. She also thinks about the proportions and overall effect.

To work with, she is extremely flexible and happy to give you just the bits of advice or help you need.

Mel Henson
Welwyn Garden City